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Cancellation

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us (adelmayer Inh. Florian Butza, Obenkatternberg 9b, 42655 Solingen, e-mail: service@adelmayer.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) inform about your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we will provide you with all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your being offered a type of delivery other than the cheapest one offered by us. standard delivery) without delay and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, characteristics and functioning of the goods.

Voluntary Return Guarantee: For all purchases from the adelmayer range, we grant you a voluntary return guarantee of a total of 30 days from the receipt of goods in addition to the statutory right of withdrawal. You can also withdraw from the contract after the expiry of the 14-day withdrawal period by returning the goods to us within 30 days of receipt (beginning of receipt of the goods) provided that the goods are complete and in their original packaging and are in unused and undamaged condition and that they are not goods that are specially made to customer specification or are clearly tailored to personal needs. The timely dispatch is sufficient to meet the deadline.

If the product you return to us is not in its original condition, we do not accept a return.

Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

– To
adelmayer
SAX Fulfillment & Logistik e.K.-Inh. Michaela Schumann
Neusser Str. 13-15
41065 Mönchengladbach
Email: service@adelmayer.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper communication)

– Date

___________
(*) Inaccurate deletion.

 

 

 

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